Facilities Scheduler Assistant

Primary Function

To assist the RWC facility scheduler with reservation requests and event management duties. This position will serve in an office environment providing customer service in-person, online and over the phone.

Duties and Responsibilities

• Receive and process all RWC facility reservation requests.
• Enter internal and external facility reservations into RWC management software
• Assist program areas with coordinating staffing and setup needs for special events
• Understand and answer questions pertaining to reservation policies
• Assist with administrative duties within reservations including payments and liability processes
• File and track event summary forms
• Assist with other reservation and facilities duties as assigned
• Assist customers in the absence of Facilities Scheduler

Requirements

• Possess effective communication and customer service skills.
• Possess a passion for working with others and being a team player.
• Have strong comfort working with technology and computer software
• Must have a good working knowledge of Microsoft Word and Excel as well as Google Documents
• Be understanding and sensitive to working with diverse populations.
• Must obtain CPR, AED, and First Aid certification within 30 days of hire.